Case Management

Explore our expert case management services for workplace or non-work related illness and injury.  Our case management programs provide unbiased mediation and support to assist your organization in resolving return to work issues.

How does a Case Management Program work?

A dedicated Nurse Case Manager will work in partnership with your Human Resource or Occupational Health team to address workplace absence issues regarding health-related causes.

When is Case Management the Most Effective?

Case Management is the most effective when it provides an open and respectful communication channel between an employer and employee in order to understand the medical, social and personal dimensions of work absences. We aim for early engagement with individuals to ensure active participation in the return to work process.

An Overview of Apex’s Case Management Program

Apex develops and maintains outcome-focused Case Management Plans to help employees return to work in a healthy, safe, and productive manner.

Our Case Management Program specifically includes:

  • Detailed Interviews: Our team conducts in-depth interviews with employees and employers that obtain important information and ensure a complete understanding of the absence and type of support required for return to work planning.
  • Medical and Non-Medical Assessments: We identify and assess medical and non-medical influencing factors, functional capability, restrictions and limitations of the absent employee to ensure they return to work when it is safe to do so.
  • Employer Guidance and Support: We help organizations understand, navigate, and maintain compliance with all WSIB directives.

We work collaboratively with human resources, employees and health care providers to create actionable return to work plans and provide written decisions while maintaining confidentiality and privacy for all of your employees. Trust Apex to provide expert case management to significantly reduce unnecessary conflict and help get employees back on track at work.

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