Accessibility Policy

At Apex Occupational Health Solutions Inc. (Apex), we’re committed to making sure everyone feels welcome and can access our services with ease. We believe in inclusivity, integration, and we are committed to meeting the needs of people with disabilities in a timely manner.

 

Our Commitment

  1. Accessibility Standards: We adhere to the Accessibility for Ontarians with Disabilities Act (AODA) and its standards. This means we’re constantly striving to remove barriers and improve accessibility in our workplace, digital content and services to ensure they are usable by individuals with various disabilities.
  2. Customer Service: Our team is trained to provide excellent service to all clients, including those with disabilities. We’re here to assist you in any way so that we can to ensure your experience with us is positive and accommodating. We conduct regular accessibility testing to identify and address potential barriers to accessibility.
  3. Communication: We’re committed to effective communication with all our clients. If you require communication supports or alternative formats for any of our documents, please let us know, and we’ll make the necessary arrangements.
  4. Assistive Devices: We welcome the use of assistive devices by our clients. Our staff are trained to assist you in using any necessary devices to access our services.
  5. Service Animals: Service animals are welcome in our premises. We understand the importance of these animals to our clients’ well-being and independence.

Feedback

Your feedback is invaluable to us. If you have any suggestions on how we can improve accessibility or if you’ve encountered any barriers in accessing our services, please don’t hesitate to let us know. We’re committed to continuous improvement, and your input helps us achieve that.

Please contact our Reception team at info@apexocc.com with any concerns or suggestions.

 

Continuous Improvement

We’re not perfect, but we are committed to continuously improving the accessibility of our digital content and services. We will regularly review and update our accessibility policies and practices to reflect advancements in accessibility standards and technology.

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